1. How likely are you to recommend us to a friend or colleague?
Mark only one block
12345678910
Not at all likely
Extremely likely
2. Why did you choose this score?
3. If you did not give us a 9, what would we need to do to improve our score?
4. What words come to mind when thinking of us?
5. My current experience with the GinjaNinja team leaves me feeling… (choose your top 5)
ConfidentInformedInspiredConnectedEmpoweredUnderstoodIn controlIntimidatedUnsureAngryRe-energizedAt easeSecureMotivatedPositive about the futureExhilaratedCared forStressedConfusedWearyOther
6. I would like my experience with the GinjaNinja team to leave me feeling… (choose your top 5)
ConfidentInformedInspiredConnectedEmpoweredUnderstoodIn controlIntimidatedRe-energizedAt easeSecureMotivatedPositive about the futureExhilaratedCared forOther
7. Rank these key benefits / attributes in order of importance to you and your business?
Mark only one block per row
Most Important
Media relevanceContent divisionProactivityOverall relationship
2nd Most Important
3rd Most Important
4th Most Important
5th Most Important
8. In which of these key benefits/attributes does GinjaNinja excel?
Tick all that apply
9. Which of these key benefits / attributes do we need to improve on?
10. On a scale of 0 – 10, to what extent do you do business with us because of your personal relationship with the owner(s)?
11. When did your relationship with GinjaNinja begin?
In the last 2 monthsIn the last 6 monthsIn the last yearIn the last 2 yearsMore than 2 years ago
12. What has resulted in you increasing or decreasing the frequency with which you work with us (if applicable)?
13. In the past week, please rank the top 3 media channels you have used
LinkedInFacebookInstagramTwitterOnline videoOnline searchPrinted newspaperPrinted magazinesTV advertisementRadio advertisementEmail newslettersBillboards
14. In the past 3 months, where have you seen or heard from us? Please select all that apply.
15. What information or content could we provide / share that you would be interested in learning more about?
16. Which other companies are you aware of that provide similar services to us? List in order of familiarity
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